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  • Why should I hire a professional mover?
    Let’s face it, the older you get - the days of buying pizza and beverages for friends and family to help you move are limited . Especially as your family grows and your belongings accumulate. Hiring a professional mover will result in less stress and an easier, safer move all around. Moving can be both emotionally and physically draining and handling delicate or bulky items with care requires specific moving skills and experience. Moving safely and successfully requires specialized equipment and experience, not unlike other trades.
  • Are you licensed and insured ?
    Yes. Hook Em Up Moving is licensed by the FMCSA and by the Texas Department of Transportation. Both agencies have a minimum level of liability of insurance coverage that is required to legally operate. All our coverages meet or exceed those levels to give you peace of mind and the necessary protection should anything happen during your move. If you have anything of high value that needs more than our standard liability of coverage, we recommend contacting your homeowner/renter's insurance agent to see if you have coverage for those items while in transit. You can also get a free relocation insurance quote from if your insurance provider doesn’t offer additional coverage.
  • Is a deposit required to schedule my move?
    No, we do not require a deposit to schedule your move. We do ask that if your moving plans change , please give us as much notice as possible accommodate any changes made.
  • Is there anything I need to do before the movers arrive?
    The best thing you can do prior to move day is ensuring all the smaller items are packed and ready to be moved. If you need assistance with packing/unpacking, be sure to let us know before move day, so the moving crew can be fully prepared. We are a full-service moving company and are happy to do as little or as much as you need us to help with to ensure the best moving experience possible.
  • Can I leave clothes and loose items in the drawers of my furniture?
    In general, it’s usually safe to leave anything “soft“(clothes, bedding linens etc.) in the drawers of your dresser. We do require anything that is breakable, or valuable to be removed prior to being moved. Be sure to remove anything from the drawers than may roll around or shift during transport, as this can cause damage. Desks should almost always be emptied prior to transport. File cabinets with 3 drawers or less can remain full but we do ask that larger file cabinets to be partially emptied.
  • What if bad weather is expected on my moving day?
    In case of bad weather and/or minor storms, the move will proceed as planned unless you choose to reschedule. Please keep in mind that the furniture items will not be affected since we pad and protect all your items before the movers walk out of the house. The only time the move will be halted or postponed will be if it’s raining extremely hard or conditions are so bad that the weather or roadways wouldn’t make it possible to work in a safe manner. We always recommend having a spare towel or two handy on rainy days, “just in case”.
  • Should I tip the moving crew?
    Tipping is not mandatory nor is it expected. However, if you are satisfied with the service, and the moving crew goes above and beyond, you are more than welcome to tip guys whatever amount you wish. It’ll be highly appreciated.
  • Do you offer more than moving services?
    Our specialty is providing relocation & transport services and we stick to doing what we do best but over the many years in the industry, we’ve built some great relationships with other businesses that are also great at what they do. Need your house or cabinets painted before or after move day? Contact . From Mortgage professionals like realtors, Apt locators and lenders to trade services for carpet cleaning services, and more, we most likely have a trusted partner to connect you with so don’t hesitate to ask!
  • How much will my move cost?
    The cost of your move depends on several factors (for the moves within distance up to 50 miles): 1. The scope of work that will include: Amount of items that you are moving. Packing materials that will need to be used to protect your stuff. 2. All Conditions at pick-up and delivery location (stairs, elevator, long carry, narrow staircases, etc). 3. Time that movers will need to spend to get everything done. We offer free in-home estimates if needed and our highly trained staff are happy to help you go over all the details of your move to avoid surprises on move day.
  • How can I reduce the cost of my move?
    Keep in mind that moving is both a science and an art, and each move is different. The best way to keep costs down is to be as prepared as possible for when the movers arrive, which will reduce or eliminate unexpected/unnecessary time. Moving boxes is one of the most time-consuming areas of a move yet are some of the lightest things to move. Many customers on a budget choose to have us only move the heavy and large items to reduce time and costs. Another solution to reduce cost - while the movers will be happy to do so, the disassembly and reassembly of furniture takes up time as well. You can try to disassemble any beds, desks, etc. to cut down on time. In short, anything that you can do yourself or anything that can help the movers move faster will cut down on your cost.
  • Do you offer any type of discounts?
    We proudly offer discounts for our Military service members in addition to all Police, Fire & EMS personnel. Teachers are also some of our favorite customers. Be sure to mention how you heard about us to get the best rate and service possible!

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